Missing Parts
We work hard to ensure that every product we send you arrives with all necessary parts to fully assemble your product.
Should a part be missing, review your assembly instructions to locate the exact missing part name and contact our Customer Service. Please also take some clear photographs showing all the parts you received to help us confirm the problem. After confirming, we will then prepare it and ship it to you as soon as possible.
Please note: If two or more items ordered at a time, you may receive them in multiple boxes on different days, because of varying item processing time and shipping method.
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